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Who can obtain NemID?

You can obtain NemID when:

  • You have a Danish CPR number
  • You have reached the age of 15
  • You are able to meet the ID requirements.

You do not need to be a Danish citizen to request NemID. You can obtain NemID if you have a Danish residence permit or study in Denmark.

If you are under the age of 15 or do not have a Danish CPR number, you can only obtain NemID for online banking, if your bank offers this.

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If you can't obtain NemID

What can I do if I do not have a NemID?

It is possible to be a citizen in Denmark without acquiring a NemID.

This means that even though The Danish Parliament has decided and made sure that citizens are offered a vast opportunity for digital self-service enabled by NemID, there can be several reasons why citizens are not able to meet the requirements that exists for having a NemID issued and for possessing a NemID.   

The Danish public authorities have an obligation to offer citizens, who does not have a NemID, access to all public services. Therefore, citizens without a NemID are able to carry out actions, applications and registrations on equal terms with citizens who does have a NemID.

The rule of thumb is, that as a citizen in Denmark you are entitled to request access to a given service from a public authority, without the use of NemID.

This means that even though several online public service solutions asks for a NemID when logging in online, you are still able to carry out the same actions, requests and interactions with the public authorities when you have not acquired a NemID.

What are my options?

For instance, if you need to make changes to your personal affairs, such as changing your address, applying for housing benefits, or requesting your holiday pay, you can access these services through paper forms available at the Citizen Service Centres. Citizens are generally able to access several online services without the use of a NemID.

For example, if you have received a referral from your general practitioner (GP) to a specialist, then you are able to look up practitioners on Sundhed.dk – without having to login with a NemID.  

Another example is when applying for an education in Denmark. When, as a student, you have to choose, sign up, or apply for an education through Optagelse.dk, you can do this without the means of a NemID.

If you have to apply for student allowance (SU), you can to do this through mail in letterform to the Danish Agency for Institutions and Educational Grants.

Lastly, if you need to access your health data, you can acquire these by contacting the hospital in question or by an inquiry to your general practitioner (GP).


The Digital Post letterbox

When Danish citizens turn 15 years old, they are automatically assigned a digital letterbox.

As a starting point, this letterbox is to be accessed by the means of a NemID. However, if you do not have a NemID you can be exempted from Digital Post by handing in an application to a Citizen Service Centre, in person. This means that you, instead of having to receive mail from Danish public authorities in your digital letterbox, will receive mail in a letterform. However, you need to be aware that in order to get an exemption from Digital Post you must meet one of the five exemption criteria.

You can read more about exemption from Digital Post via this link:  https://lifeindenmark.borger.dk/Living-in-Denmark/Digital-Post

Alternatively, you have the possibility to give another person access to your Digital Post. You can get help to do this at the Citizen Service Centre.