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Request new password

If you have forgotten your password, or if your activation password is locked or has expired, you can request a new activation password here.

Order an activation password

You will receive your new activation password by post.

Your password with 4 digits

If you choose a password with 4 digits this has to meet the following requirements:

  • Must be 4 digits.
  • Must not be 4 of the same digit.
  • Must not be a sequence, e.g. 1234.
  • Must not be part of your CPR number.

Your password with minimum 6 characters

If you choose a password with minimum 6 characters this has to meet the following requirements:

  • Must contain between 6 and 40 characters.
  • Must contain both letters and digits.
  • Must not contain the same character 4 times in a row.
  • Must not contain your self-chosen user ID, CPR or NemID number.
  • Must not contain certain special characters.

The password is not case-sensitive. The following special characters are allowed: { } ! # " $ ’ % ^ & , * ( ) _ + - = : ; ? . and @.

Change password

You change your password in self-service

Change password